Virtual visits now available. You may be able to schedule a virtual visit with your provider. For more information, call your doctor’s office.
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Primary Care and Specialty Practices at St. Mary’s Health System and St. Joseph Healthcare Now Offer New and Established Patients Telehealth Services


04.06.2020

Virtual Health image

Today, St. Mary’s Health System and St. Joseph Healthcare, both members of Covenant Health, announced their primary care and specialty practices are now offering new and established patients telehealth services. Virtual visits are vital during the COVID-19 crisis to ensure the safety of patients and providers.  

“COVID-19 is of great concern to all of us. Social distancing is one thing we can all do to reduce the spread. Therefore, we’ve moved rapidly to reduce the number of patients being seen in person in our Maine practices by launching telehealth services,” said David Koffman, M.D., Chief Medical Informatics Officer, Covenant Health. “Virtual appointments with over 200 providers across our system, will allow us to continue to offer patients high quality care and will offer patients a terrific alternative to in-office visits.” 

In addition to concerns around COVID-19, St. Mary’s and St. Joe’s have also moved to this model to ensure their patients benefit from a continuity of care. Telehealth is a safe and easy way for patients to stay connected with their doctor and be evaluated for mild and most moderate illnesses, including concerns about COVID-19. A telehealth visit is also appropriate to help manage ongoing health conditions including high blood pressure, diabetes and depression.

Telehealth visits can be held using a telephone (audio only), or with devices that have both audio and video capabilities, such as a smartphone, or laptops/tablets with a camera. A secure internet connection is required for video visits. Health insurers have rapidly embraced the use of telehealth to reduce unnecessary travel to medical offices. In addition, all health insurers regulated by the state are required to cover telehealth visits. Self-pay options also available. 

Melinda Lovering, System Director of Virtual Health, Covenant Health shared, “I’m very proud of how quickly our health system has responded to the challenges the COVID-19 crisis has presented. 
Telehealth offers a safe and secure option for patients to remain in touch with their providers and ensure they receive the care they need.” 

Make a Virtual Health Appointment

Patients with upcoming appointments will be contacted and offered a telehealth visit. To request a new appointment:

  • Established patients at St. Mary’s or St. Joe’s may phone their provider’s office or message their provider via MyChart to request a telehealth visit. 
  • New patients at St. Mary’s should contact the local call center at 207.777.8899. 
  • New patients at St. Joe’s should contact the local call center at 207.907.3100.


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